Shipping policy

Perishable Packages

When purchasing any of our perishable items such as cheese, butter, or ghee (including our Sponsor a Cow Sampler Box) we ship via UPS 2nd Day Air. For quality reasons, we only ship Monday through Wednesday (excluding bank and public holidays).

It’s the recipient’s responsibility to ensure that someone will be home to receive the package on the day of delivery (or to notify the package recipient to expect a perishable package.) This delivery service doesn’t require a signature so they will leave the package if no one’s at home and decide that it’s safe to do so.  

We are not responsible for any damaged or spoiled product if the recipient gives an incorrect delivery address, the shipment goes unopened or the recipient is unable to receive shipment/out of town.

There are no returns, modifications, or cancellations allowed on any orders once it’s shipped.

We’re sorry, but unfortunately, we cannot ship to PO Boxes at this time.

The recipient will be emailed a tracking number once the package is sent.

Packages can only be shipped within the continental United States of America.

Shipping Rates 

Shipping rates are calculated based on which state you are having your package shipped. Each state has its own flat rate fee depending on how much it cost to ship a package to that state via UPS second day air.